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Tariff Cofnij Rozmiar czcionki Drukuj

Under art. 24b sec. 1, 24c sec. 2 and art. 27a sec. 1 of the Act on collective water supply and collective wastewater disposal of 7th June 2001 (consolidated text: Dz.U. [Journal of Laws] of 2020, item 2028), on 16th December 2022, the Head of the Regional Water Management Board in Kraków - a branch of the National Water Wody Polskie approved a new collective water supply and collective wastewater disposal tariff for the Municipality of the City of Kraków valid for a period of three years, starting from 27.12.2022.

The calculation of the collective water supply and collective wastewater disposal tariff to apply for a period of 36 months has been based on the assumption that all consumers are provided with the top quality services, namely that the water supplied satisfies the applicable standards and norms and that the waste water is collected and effectively treated on an on-going uninterrupted basis.

Tariff Structure

The collective water supply and wastewater disposal tariff to apply in the next three years in the Municipality of the City of Kraków will be complex and diversified. Due to new interpretations of the provisions of the Act, based on the judgements of the Regional Administrative Court and Supreme Administrative Court, the structure of the new tariff has been significantly modified compared to the previous one.
For tariff application, the company defined separate groups of customers based on their water consumption and/or wastewater disposal patterns, conditions of water supply and wastewater disposal, purposes of water consumption, fees for water-related services, and billing method.
As regards the collective water supply, the tariff includes 17 customer groups:
  • Groups 1 to 8 (identified as W/1 to W/8) - households, particularly detached house owners, owners or administrators of multi-family buildings, owners or managers of housing communities, housing cooperatives
  • Groups 9 to 16 (identified as W/9 to W/16) - other customers not included in groups W/1 to W/8, including entities providing social, healthcare and educational services, industrial plants, and purposes under art. 22 of the Act *, excluding fire fighting.
  • Group 17 (identified as W/17) - fire fighting purposes, under art. 22 of the Act *, separated due to the subscription fee rate applicable to customers using water for fire fighting purposes per billing period. This includes ensuring continuous readiness and usability of fire hydrants.

The tariff also includes eight tariff groups of customers of wastewater disposal services, namely Groups from 1 to 8, identified as S/1 to S/8.

Note that the collective water supply and collective wastewater disposal tariff is affected by several factors. Compared to the previous tariff, the most significant changes were observed in the prices of electricity and heat, treatment of wastewater sediments, protection of critical infrastructure, interest on investment loans taken, and a significant increase in external service prices (in particular, repair works). The above-mentioned increase in costs will have the most decisive impact in the first twelve-month billing period under the new tariff due to significant changes in the macroeconomic conditions, such as the CPI (Consumer Price Index) soaring from 4.4% in June 2021 to 17.5% in November 2022 or PPI (Producer Price Index) reaching in the same period 20.8%. The prices for water supply and wastewater disposal offered to residents have only been indexed by the inflation rate.

Price per 1 m3 of water and waste water during the first twelve months with the new tariff:

Specification Net price (PLN) Gross price (incl.VAT) (PLN)
Price for 1 m3 of supplied water:
Groups 1 - 8 4.99 5.39
Groups 9 - 17 5.05  5.45
Price for 1 m3 of collected wastewater:
Group 1 - 8 6.43 6.94


To ensure top-quality services, the municipal water supply company - Kraków Water continues to upgrade potable water treatment technologies used in its four plants. It also ensures water quality control at all stages of the treatment process, from sanitary safety zones on rivers from which potable water is drawn, through pre-water intake monitoring stations controlling the level of pollution and control of all components of water treatment plants and of the whole water treatment process, to complex tests of treated water fed to the municipal water supply system and at compliance checkpoints located throughout the system (evenly distributed around the city). Due to the systematic development of water treatment processes and their adaptation to the needs of the continuously growing city and new legal regulations, the company can meet the quality parameters for wastewater disposed of in the natural environment and more effectively eliminate biogenic substances.
A significant challenge in the coming years will be to adapt Kraków Water to new potable water and wastewater requirements arising from EU directives. The adaptation will involve an extensive upgrading of water treatment and wastewater treatment plants and the development of the existing wastewater infrastructure. A water quality monitoring system will also need to be further expanded, both through increasing the testing capacity of the laboratory and the development of smart distribution network management.


The Kraków Water is dedicated to the continuous and sustainable development of municipal water supply and wastewater disposal infrastructure. In 2023, the funds earned on the new tariff will be used to construct and upgrade nearly 40 km of new water distribution and wastewater disposal lines. PLN 100 million has already been allocated to that project, accounting for nearly 70% of the funds available for construction and repairs/upgrades of the infrastructure. The critical projects planned for 2023 include the construction of trunk water mains DN 800 Krzemionki-Mistrzejowice, al. Solidarności along S-7 route; DN 400, along the streets: Myśliwska – Lasówka, Konopnickiej – Rydlówka; construction of water supply infrastructure as part of the project  "Construction of Sanitary Infrastructure", along a number of the streets, including Familijna, Skotnica, Bogucicka, Przyrodnicza, Łobodowskiego, Na Błonie, Ciepłownicza, Stelmachów, Krzewowa, Syrachowska; construction of wastewater disposal infrastructure as part of the project "Construction of Sanitary Infrastructure", along a number of the streets, including Brzeska, Zaporębie, Osterwy, Stepowa, Sanatoryjna, Pytlasińskiego, Moszyńskiego, Falista, Stępice, Żelazowskiego, Bogucianka. These projects will improve the quality of life and living standards of Kraków residents and, most importantly, enable the company to improve the quality of the services provided.

In its operation, Kraków Water deploys a number of solutions aimed at reducing the use and maintenance costs. The use of selected elements of circular economy, production of own energy from renewable energy sources, and obtaining external funding for projects improving the energy efficiency of the plants and facilities are only a few examples of various initiatives undertaken by the company with a view to effectively reducing the costs.
The decision approving the new tariff is available at, tab "Taryfy".

* The Act of 7th May 2001 on collective water supply and collective wastewater disposal (consolidated text: Dz. U. 2020.2028)